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PissedConsumer.com is a popular consumer advocacy and customer complaints Website. It is one of the most popular online customer complaints sites, with 1.2 million customer reviews of 74,000 companies. The site attracts 3.5 million visitors monthly.

What is PissedConsumer.com?

PissedConsumer.com is a social consumer advocacy website where people can share consumer complaints and feedback with others. Visitors can also research companies, products, and services before purchasing. Business solutions are available to help companies protect their reputations by responding to and resolving problems reported in consumer complaints.

Pissed Consumer complaints are divided into categories, including:

  • Auctions and Marketplaces
  • Food Delivery 
  • Telecommunications 
  • Games and Movie 
  • Footwear and Clothing 
  • Credit Cards 
  • E-commerce

Consumers can anonymously share the problems they have experienced with certain companies.

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Consumers can also type a lengthy post all about their experience with that company and give them a rating out of 5 stars. Not all consumer review websites allow people to post videos, so this feature is unique to PissedConsumer.

PissedConsumer also allows you to compare companies, ask questions about the reliability of these companies, and keep track of business calls. It has a lot more features than most other customer review websites. It can prove helpful for learning about which companies are the best compared to their competitors and which companies you should avoid at all costs.

Consumer complaints published on PissedConsumer.com include:

  • Data breaches;
  • Hidden or unlawful fees charged to consumers;
  • False advertising claims;
  • Deceptive marketing; and 
  • Bait-and-switch schemes.

The downside to any anonymous consumer complaints site is that you must find out who is truthful with their reviews. Anyone can submit a post and deliberately make a company look bad but lie or exaggerate about their bad experience. Former employees or jealous competitors can take advantage of unsuspecting readers by posting negative content about any company.

All it takes is one bad review to turn customers away from your company, so it is critical to do what you can to remove any false or defamatory online reviews.

Reputation Rhino’s knowledgeable and passionate team of experts are ready to apply their best online management strategies to improve your online reputation. 

Our reputation management strategies for companies & individuals are highly effective and designed to…

Build brand awareness
Generate Positive Online Media Coverage
Promote Positive Online Reviews
Suppress Negative Online Search Reviews
Establish trust, authority, and expertise with a powerful online presence
Protect Your Online Reputation
Increase Online Customer Awareness
Remove or Bury Fake or Negative Online Complaints
Defend Against Competitor’s Smear Campaigns
Increase and enhance your company’s online visibility

What is Online Defamation / Cyber Libel?

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Online defamation (also called cyber libel) is common amongst consumers in the internet community.

Individuals utilize consumer reporting websites to post about a company inaccurately.

They claim to be customers and pretend they were ripped off or treated poorly while using the company.

It is unclear why people do this, but sometimes, it is an attempt to steer customers away from the business.

Some competitors may even use this strategy to get more customers for themselves.

You never know who posts online, so if you can prove that someone commits online defamation toward you, there are a few ways to get posts down on sites like PissedConsumer.

Phony reviews only count as online defamation if the targeted company can prove that the person posting had malicious intent. If you can show that the poster was trying to ruin your reputation through false statements, it will count as online defamation, and you can then get a court order to remove the content. Take the court order and submit it to the appropriate website (PissedConsumer.com, for example), and they must remove the offending post immediately.

PissedConsumer does not check for fake reviews. PissedConsumer and other review websites hosting user-generated content are usually not liable for what people say in their written reviews. Although there are other options for removal, one of the most popular ways to remove content from Pissed Consumer is to file a “John Doe” legal action and, if successful, submit the court order to PissedConsumer.

There are several ways to remove a false PissedConsumer review.

Login for Removal of a Pissed Consumer Review by Original Poster

First, if you are a registered Pissed Consumer user, and the review you want to remove was created under your Pissed Consumer account, you can log into your account and find the review in question to remove it.

Notarized Letter by Original Poster for Removal of a Pissed Consumer Review

Second, the user who posted the negative review can submit a notarized letter that includes the following information:

  1. a statement that you are the user who posted the information that you now seek to remove;
  2. a statement that the information previously posted by you was incorrect at the time it was posted;
  3. your full name, mailing address, email address and signature;
  4. the URL (address) of the subject post as it appears on PissedConsumer.com; 
  5. a statement that you declare under penalty of perjury that the information provided in the notarized letter is true and accurate to the best of your knowledge;
  6. a legible notary stamp.

Court Order for Removal of a Pissed Consumer Review

Third, you can seek to obtain a court order to remove the defamatory content on Pissed Consumer. This is often the most expensive and time-consuming process, as there are numerous costs, fees, and filings with identifying the (usually) anonymous poster of the negative review and then bringing a court action in a suitable jurisdiction to determine whether the review is defamatory or not. Opinions are protected speech, and courts are often reluctant to take action against the exercise of protected speech, even if it is harmful or offensive. However, if you successfully obtain a court order, you can notify Pissed Consumer to compel the removal of the negative review.

Fourth, you can hire an online reputation management company to help remove the Pissed Consumer review. Reputation Rhino can offer guaranteed removal of a Pissed Consumer review.

Section 230 of the Communications Decency Act

With some notable exceptions, Website hosts and Internet Service Providers (ISPs), such as PissedConsumer.com, are not liable for content posted by others. Even if what they post is questionable or defamatory, the site has no legal obligation to take action unless compelled by a court order.

Section 230 of the Communications Decency Act tries to achieve a balance between constitutionally protected free speech and protections for technology companies to protect innovation and support the growth of the Internet as a communications medium.

Refer to section 230 of the Communications Decency Act to learn more about the exact details since it can get in the way of getting rid of the content you want the website to remove.

Communications Decency Act

Fair Use

Fair Use is a legal doctrine that promotes freedom of expression. Fair Use allows the use of copyrighted content with certain limitations. Not all copyrighted content qualifies as Fair Use. When a court determines what is Fair Use, it all depends on the situation and how someone wants to use that copyrighted content.

There are traditionally four factors used to determine whether the content is “fair use:

  • The purpose and character of your use 
  • The nature of the copyrighted work 
  • The amount and substantiality of the portion taken, and 
  • The effect of the use upon the potential market.

Of course, every example of Fair Use is different, and it entirely depends on each case's specific facts and circumstances.

It is advisable to consult with an attorney or reputation management company to evaluate the likelihood of success of your copyright claim.

How to Use DMCA to Remove Copyright Content from PissedConsumer.com

Pissed Consumer complies with the Digital Millennium Copyright Act (DMCA) by responding to notices of alleged infringement that comply with the DMCA and other applicable copyright laws.

A DMCA is the best way to remove copyrighted content from PissedConsumer.com or any website.

You can submit a DMCA takedown notice to PissedConsumer.com to get copyright-protected content taken down.

However, Pissed Consumer states clearly on their Website that they “often find such claims [alleging a copyright violation] lacking in merit… PissedConsumer.com is of the opinion that content appearing on its website lies within the limitations and exceptions to the U.S. copyright law known as ‘fair use.’”

If you submit a valid DMCA to Pissed Consumer and they do not take action, you should consult a reputation management service.

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How to Remove a Post on PissedConsumer.com


There are several ways to remove a review or post on PissedConsumer.com.

Pissed Consumer will remove content from their website if they receive a court order requiring removal. The following steps are generally required in order to obtain a valid court order:

  • File John Doe case 
  • Court Issues a Subpoena 
  • Obtain a Court Order 
  • Submit Court Order to Pissed Consumer 
  • Pissed Consumer Removes the Post

Pissed Consumers will remove, redact and/or change the content on their website based on a decision by an LVP Arbitrator. The Legitimacy Verification Program (“LVP”) is an optional alternative dispute resolution program to determine whether a customer review or complaint complies with the site’s Terms of Service.

The review process may take several weeks and costs at least $1,200.

There is no guarantee the Arbitrator will agree with your conclusion, and there is no refund or appeals process, so this option may not make sense for most businesses.

Pissed Consumer will also allow businesses and individuals to request removal of content posted on the site due to the following reasons:

  • Inappropriate or not family-friendly;
  • It is posted to the wrong business;
  • Review is a duplicate by the same member or copied text;
  • Review contains commercial or promotional content;
  • Review includes private information, etc.
  • Reputation Rhino has an experienced team of legal, public relations, marketing, and technology experts.

We can remove a post on PissedConsumer.com.

Ask about our 100% money-back guaranteed removal service for PissedConsumer.com.

Let Us Help Clean Up Your Online Reputation!

Reputation Rhino's Team of Award-Winning SEO Experts will help you stay relevant and in your targeted audience’s searches, promote a positive online image, and produce more high-quality leads that drive sales.

Your information will always be safe with us. Clicking this button will open a box to input contact information details.

Got questions? We've got answers!

What is PissedConsumer.com?

PissedConsumer.com is a popular consumer advocacy and customer complaints website where individuals can share their consumer complaints and feedback with others. It also provides information about companies, products, and services to help consumers make informed decisions.

How does PissedConsumer.com work?

Visitors to PissedConsumer.com can anonymously share their experiences with companies, rate them, and even post videos about their experiences. It allows consumers to voice their concerns and provides a platform for researching companies before making purchasing decisions.

What types of consumer complaints are found on PissedConsumer.com?

Complaints on PissedConsumer.com cover a wide range of categories, including auctions, food delivery, telecommunications, games, footwear, credit cards, e-commerce, and more. Users can report issues like data breaches, hidden fees, false advertising, deceptive marketing, and bait-and-switch schemes.

How can a business protect its reputation on PissedConsumer.com?

Businesses can protect their reputations by responding to and resolving issues mentioned in consumer complaints. It's essential to address complaints promptly and professionally. Additionally, you can explore various methods to remove false or defamatory online reviews.

What is online defamation or cyber libel?

Online defamation, also known as cyber libel, occurs when individuals post false or misleading information about a company online, often with malicious intent. Competitors or disgruntled individuals may engage in this behavior to harm a company's reputation.

How can a company remove false reviews from PissedConsumer.com?

There are several methods to remove false reviews, including logging in as the original poster (if applicable), submitting a notarized letter, obtaining a court order, or hiring an online reputation management company like Reputation Rhino for guaranteed removal.

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